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Terms & Conditions

Please note that by entering one of our car parks, you are acknowledging that you have read and accepted our Terms and Conditions, and that, due to unforeseen circumstances, car parks may be unavailable. If that happens, we can either redirect you to another car park or refund your prepaid parking charge.
Click here for full terms and conditions

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Terms & Conditions

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Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.

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Note: Pre-paid debit cards should not be used as they have limitations that include not permitting refunds.

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Terms & Conditions > Disclosure Notice - Media Statement

Media Statement

Times PARKING acknowledges the ruling handed down by the Federal Court.

Times PARKING takes its regulatory obligations seriously and accepts the penalties and corrective actions outlined in the ruling.

The ruling relates to representations made in relation to the Secure a Spot online booking service. Times PARKING no longer uses the term Secure a Spot and it was removed from all advertising when the matter was brought to our attention almost 2 years ago.

Times PARKING has implemented compliance measures and made changes to its policies and procedures to ensure that it complies with all regulatory requirements. We have also upgraded our online pre-payment platform so that it is compliant with Consumer Law and the service provided is clear to our customers.

Whilst Times PARKING acknowledges the ruling; the intention was never to mislead or misinform its customers and we remain committed to providing exceptional service to our customers.

Times PARKING sincerely apologies to any of our customers that may have been affected by this issue.

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